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Updated as of March 4, 2024 COL clients can now withdraw their funds using an Online Withdrawal Facility. Are you investing in the Philippine Stock Market (PSEi)? Do you use COL Financial as your online stockbroker? I received an email from COL Financial, and they are pleased to announce that beginning December 17, 2018 (Monday), you can start requesting paperless withdrawals through your COL Account. Follow the steps below to make your withdrawal request. 1. Log into your COL Account (visit COL Financial Website). 2. Click on "Trade" tab. 3. Click on "Portfolio" tab. 4. Click "Withdrawal Request" Upon clicking the "WITHDRAWAL REQUEST" link, you can now fill out your withdrawal details: STEP 1: Fill out the amount you would like to withdraw from your COL account. STEP 2: Choose your preferred withdrawal settlement option. Option 1: Deposit to your COL enrolled Bank Account Option 2: Pick up a check in our Business Center in Pasig City STEP 3: Fill in the additional details needed for your preferred withdrawal settlement option. STEP 4: Click the "Submit" button when you are done. COL Financial will send you a notice of receipt of your withdrawal request through your registered email. As part of the security protocol, COL Financial will request a short Zoom verification call for your withdrawal request. Once the short zoom verification call is done, expect an email with notice of withdrawal from COL Financial. Important Note: There is no need to submit a signed form if your account is an individual or a joint OR account with COL Financial. The online submission of your withdrawal request will suffice. Signed forms will only be required for joint and/or corporate accounts and for authorized representatives who will pick up your check.
Do I still need to submit or email a physical form? No, you don't need to anymore. However, for security purposes, (1) Corporate and (2) Joint AND accounts are still required to submit a signed withdrawal request form, which can be printed from the website after you submit your withdrawal request online. How do I check the status of my withdrawal request? Go to your "Portfolio" page, and click on "Withdrawal Status". Can I edit or cancel my withdrawal request? Yes, as long as the request hasn't been processed yet. Go to the "Withdrawal Status" page and click edit or cancel under the Action column. When will I get my cash? Selling Date If you have just sold your stocks, you would need to wait two (2) business days after your selling date before the withdrawal request can be processed. This settlement period is called (T+2). For mutual fund selling transaction, once the funds would reflect in your PORTFOLIO, you may request for its withdrawal already. Request Date To process withdrawal requests, COL Financial Withdrawals team has a cut-off processing time. The cut-off time is 7:00am. Should a request come in after the cut-off time then it will be processed on the next business day. Preferred Settlement Option You can choose between the following: Option 1: Check to be deposited to registered bank account From experience, funds usually reflect from 4:00pm to 7:00pm of the day of the check deposit. Option 2: Check will be picked-up at COL`s Business Center in Pasig City Check will be available for pick-up at 3:00pm of the processing day and anytime during business hours of the following days. If you have any questions or concerns about the new online withdrawal facility, you may contact COL Financial through this email address [email protected].
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