Don't Be A Victim Of Fake Emails Pretending To Be From SSS

​Don't fall victim to fake emails. Beware of emails that are supposed to be from SSS asking for your personal information, such as your SS number, USER ID, password, and disbursement account information.

​I received an email from SSS regarding their reminder of fake emails claiming to be from them. Here are some tips from SSS on how to tell if an email is fake.

The message sent is from the public email domain
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Always check to whom or where the email came from. Check the domain of the email address of the message received (see example below). The domain of the official email address of SSS is @sss.gov.ph.

Email often has grammar and spelling errors
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Read and review the spelling of the email message.

The message sent has an attached document or suspicious link that does not apply to the email

Do not open the attached document unless you are sure that the message is from a legitimate source. Also, do not click on suspicious links contained in the email.
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Email is often threatening or demands immediate attention

Things to Remember
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• ​Always check if the online information read is true.
• SSS emails are sent using the official email domain @sss.gov.ph. Always check the email sender to protect your personal information.
• Also, beware of text messages, social media messages, or phone calls that are allegedly from SSS asking for your personal information.
• The official Facebook page of SSS is Philippine Social Security System - SSS (https://www.facebook.com/SSSPh/) and its official Twitter page is Social Security System @PHLSSS (https://twitter.com/phlsss?s=11). They both have a blue verification badge that confirms their authenticity.

Just contact the following official online SSS channels:

Facebook: SSSPh
Twitter: PHLSSS
YouTube: MySSSPHViber: MySSSPH Updates
Hotline: 1455
Email:

• General inquiries - [email protected]
• Electronic facilities and web-related inquiries - [email protected]
• PRN Concerns - [email protected]
• OFW Contact Service Unit - [email protected]

uSSSap Tayo Portal - https://crms.sss.gov.ph/
SSS Mobile App: Can be downloaded on Google Play Store, Apple App Store, and Huawei App Gallery

• You can also go to the E-Center of any SSS branch where there is a Member Service Representative who is willing to assist members in using online services.

If you receive a suspicious email, text message, social media message, or call asking for your personal information, report it immediately to any SSS branch, or email the SSS Special Investigation Department (SID) at [email protected] or call SID's telephone number (02) 8924-7370 or SSS Hotline 1455.