SEC Philippines: How To File A Complaint Against Lending Or Financing Companies?

​How do you file a complaint with the SEC Philippines?

If you are in the Philippines and have any problem with your debts in a financial company, here are the steps on how to report to the Securities and Exchange Commission Philippines (SEC).

1. Download the Complaint Form from the SEC Philippines by visiting this link: https://bit.ly/LendingComplaintForm

Note: The form will automatically download. If not, try to refresh your web browser.

2. Fill out the Complaint Form completely and accurately.

3. Attach all evidence or proof that supports your complaint. This may include the disclosure statement, amortization schedule, receipts, promissory notes, and other relevant documents in connection with your loan transaction.

​4. Submit one Complain Form per lending or financial company.

5. Together with one valid government issued ID, submit the Complaint Form and all evidences to cgfd_md@sec.gov.ph

Some important reminders from SEC:

• Only registered Foundations may become respondent/s to your complaint with the CGFD. For complaints against individuals or companies operating as a Foundation without having previously registered with the SEC (i.e. an unregistered entity or person soliciting donations from the public allegedly for charitable use), please send your email to Enforcement and Investor Protection Department at epd@sec.gov.ph
• In case the allegations are about unauthorized investment or solicitation activities and/or an organization pretending to be a registered Foundation and collecting funds or donations, please also refer the concern to the SEC-Enforcement and Investor Protection Department (SEC-EIPD) at epd@sec.gov.ph.
• In case the allegation is about intra-corporate dispute (i.e. The dispute is between a Foundation and its members or officers involving the internal affairs of the Foundation), please seek redress with the Regional Trial Court which has jurisdiction over the principal office of the corporation, partnership, or association concerned, as per A.M. No. 01-2-04-SC.

​For other information, you can read the SEC Philippines Website: https://www.sec.gov.ph/